Terms and conditions
All prices are listed in euros including vat.
Import tax and duty are not included in the price and should be paid by the customer.
All products paid directly via de website, include shipping in EU. All other shipping costs will be confirmed via email.
Eligibility to purchase
The purchase of merchandise through Odette Blum is strictly limited to parties who can lawfully enter into and form contracts on the internet in accordance with Dutch laws. In order to make purchases on the site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided. The site is available only to individuals and others who meet the Odette Blum terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to Odette Blum, and who have authorized Odette Blum to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. In addition, Odette Blum reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address. By making an offer to purchase merchandise, you expressly authorized us to perform credit checks and, where Odette Blum feels necessary, to transmit or to obtain your credit card information or credit report information (including any updated information) to or from third parties solely to authenticate your identity, to validate your credit/debit card, to obtain an initial credit card authorization and/or to authorize individual purchase transactions.
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers. Odette Blum offers products for sale that are in stock and available for dispatch from her studio or the artist’s studios. Please be aware that we may be unable to deliver merchandise due to production problems or quality check issues. In these circumstances we will notify you by email and refund the order to your credit/debit card within thirty days of being advised that merchandise has become unavailable.
Acceptance of your order
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order, acceptance of your order will be perfected upon completion of the packing of your order. Completion of the contract between you and Odette Blum will be perfected when we dispatch the goods to you at which time you will receive a second email containing you tracking number, and confirming that your order has been dispatched.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the terms and conditions.
Payment can be made by visa, Mastercard and American Express. You can also choose to pay with Paypal. When selecting this option at checkout, you will be directed to the Paypal site to ‘log in’ and review the amount shown before clicking ‘pay now’. Once this transaction is complete, you will then return to Odette Blum website. Payment will be debited and cleared from your account upon completion of the packing of your order by Odette Blum. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your credit/debit card refuses to authorize payment to Odette Blum, we will not be liable for any delay or non-delivery. Occasionally, high demand causes us to run out of certain items. If we do not have an item that you have ordered in stock, we will notify you by email immediately. Sometimes, an item is out of stock and not expected to come back in stock, so we must cancel the item. In this case, if you paid with a credit/debit card, we will not charge you for the item or any taxes, shipping or handling charges.
Make sure you read the care instructions in the details section of the product you purchased.
Insurance and delivery
Upon placing your order, please ensure that your shipping address is correct as we cannot reroute after an order has been dispatched from our studio.
Please note, that if no signature is collected, you agree to our terms and conditions and, confirm Odette Blum can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery. You authorize Odette Blum to leave the package(s) at the shipping address without obtaining a signature and release and indemnify Odette Blum from liability for any loss or damage that may result from leaving the package(s) at your shipping address without obtaining a signature.
Odette Blum is not responsible for any delays caused by destination customs clearance processes. If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel your order and we will give you a refund for any goods you have paid for but not received.
For international orders, please note Odette Blum is not responsible for any taxes, duties, and freight charges. Any custom fees will be charged to the recipient.
Please note that Odette Blum does not ship to PO boxes.
Art pieces cannot be returned. Please contact [email protected] for any issues involving returns.
No commercial use
This site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within this site. You may not use this site, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.
Copyrights are reserved to the brands, artists and designers.